Difference between revisions of "QA:Bugzilla:Searching For Dupes"
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# Check the "[https://bugzilla.mozilla.org/duplicates.cgi?sortby=delta&reverse=1&sortvisible=0&product=Camino&maxrows=100&changedsince=30 recent hot bugs]" for Camino for your bug/issue | # Check the "[https://bugzilla.mozilla.org/duplicates.cgi?sortby=delta&reverse=1&sortvisible=0&product=Camino&maxrows=100&changedsince=30 recent hot bugs]" for Camino for your bug/issue | ||
− | == | + | ==Other Bugzilla resources== |
− | * https://bugzilla.mozilla.org/page.cgi?id=bug-writing.html | + | * [https://bugzilla.mozilla.org/page.cgi?id=bug-writing.html Bugzilla Guide to Writing Bugs] |
* ''there are other docs on mozilla.org we should track down and link to'' | * ''there are other docs on mozilla.org we should track down and link to'' |
Revision as of 22:33, 6 March 2006
We need to collect some tips to aid users in searching for duplicates in Bugzilla (rather than filing new bugs that we have to dupe); this is a fairly common request in the forum and occasionally from filers of duped bugs. I (sardisson) will probably add this to the cb.o Bugzilla FAQ once we get a good set of tips from our core QA team.
Tips
- Break your bug/issue into its key components and search the summary field for the key term(s) in each component, as well as possible alternate words for the term.
- E.g., for a bug you would file with the summary "Saving files should use a sheet, not a window":
- Key terms: save, sheet, window
- Since "save" is not 'included' in "saving" (unlike "download" and "downloading", for instance), either search for the string "sav" or choose "Contains any of the words/strings" from the <select> in Bugzilla
- Alternate words: dialog, download
- "download" is not really an alternate term in this specific case, but in most cases, "save" and "download" are alternates
- Key terms: save, sheet, window
- E.g., for a bug you would file with the summary "Saving files should use a sheet, not a window":
- Search for open bugs (Unconfirmed, New, Assigned, Reopened) as well as for bugs verified/closed Duplicate and Wontfix
- The default query in Bugzilla will search for open bugs and those verified/closed as Duplicate, but not for Wontfix bugs
- Cmd-click on Wontfix in the Resolution select to add that to your query, or run a second query just for Wontfix bugs
- Searching for Wontfix bugs is very important for anything that might remotely be considered an "enhancement" bug, since many of these bugs get Wontfixed.
- The default query in Bugzilla will search for open bugs and those verified/closed as Duplicate, but not for Wontfix bugs
- If your bug involves something not fairly common (e.g., proxies, FileVault), try searching for those terms in the "Comment" field if a search of the "Summary" field has not turned up any likely bugs.
- Anything related to the content area (the display of web pages themselves, and the actual process of printing) is likely a bug that is (or should be) filed in the "Core" product in Bugzilla.
- Be sure to search the "Core" product as well as "Camino" for these types of bugs (or enhancements); you might also search "Firefox" and "Mozilla Application Suite" products as well, as their triage efforts are understaffed and bugs may not be moved to the "Core" product yet.
- Exceptions to the "Core" bug 'rule':
- Bugs related to HTML form "widgets" are more likely Camino-only bugs, since Camino is the only program currently using "Cocoa widgets"
- Turn off Camino's ad-blocking (as well as any image or script blocking in hostperm.1), and turn on JavaScript before filing bugs about the layout of a web page
- Check the "recent hot bugs" for Camino for your bug/issue
Other Bugzilla resources
- Bugzilla Guide to Writing Bugs
- there are other docs on mozilla.org we should track down and link to