QA:Damaged Bookmarks

You have been directed to this page because Camino has detected that your bookmarks file was corrupted. This is a rare but unfortunate problem which some users are experiencing. Camino has restored your bookmarks file from the last working backup, so any data loss should be minimal. Regardless, the Camino team views this as a serious problem and is working diligently to fix it.

• If you are running a version of Camino older than 1.5 (or a version older than 1.0.4 for users on Mac OS X 10.2.8), please upgrade to Camino 1.5 (or Camino 1.0.4, for Mac OS X 10.2.8) or newer to prevent any further issues; these versions of Camino feature automatic bookmarks backup and restoration. Versions of Camino older than 1.5 do not provide any useful logging information, so there is no data you can supply us.

• If you are running Camino 1.5, please go ahead and send feedback as described below. We believe that the problem is resolved and that any occurrences of corruption on 1.5 are due to file corruption outside of Camino’s control, but we are continuing to collect feedback from 1.5 users to verify this.

1. Open the Console application (in /Application/Utilities)
2. Open the Console.log (if it is not already open) by choosing Open Console Log from the File menu
3. In the "Filter" (search) field of the Console.log window, type Camino
4. Look for log messages generated by Camino from around the date and time of this launch of Camino and from around the date and time you last quit Camino. There may be several messages from Camino around each date and time; all of the Camino log entries from those times will be useful to the Camino team. A sample message will look similar to this:

   2007-02-17 18:29:37.679 Camino[24024] Corrupted bookmarks file '/Users/username/Library/Application Support/CaminoBranch/bookmarks.plist' is 888187 bytes
   2007-02-17 18:29:37.680 Camino[24024] Corrupted bookmarks.plist was last modified <CFDate 0x1b99740 [0xa01c00e0]>{time = 193447754}
   2007-02-17 18:29:37.682 Camino[24024] Moved corrupted bookmarks file to '/Users/username/Library/Application Support/CaminoBranch/bookmarks-corrupted-1.plist'
   2007-02-17 18:29:38.581 Camino[24024] Recovering from backup bookmarks file '/Users/username/Library/Application Support/CaminoBranch/bookmarks.plist.bak'

5. Email Camino Feedback with these log messages. Also include your Mac OS X version and the version of Camino you are running (from About Camino in the Camino menu). Also, please mention if you have installed any third-party add-ons for Camino.

The Camino team thanks you for your time and sincerely appreciates your assistance in resolving this issue.